I design the systems behind the experiences

I work on problems that don't fit neatly on a screen. For twelve years, I've navigated service ecosystems, organizational misalignment, and policy constraints across healthcare, government, finance, and education. The focus is on the people most likely to be left out.

IMPACT AT SCALE


80+

Engagements across complex, highly regulated industries

12 years

Advocating for people through systems-level design

The work that lasts changes how an organization operates

Some of the most meaningful outcomes have been organizational, not digital


TAKEDA

Drug elevated to first-line treatment


CITI

North American design team restructures around inclusion


HUMANA

$1M+ secured to transform workplace culture during COVID reentry


STATE OF MINNESOTA

20,000+ residents reached within 2 months of launch

WHERE I WORK


Government & Civic Tech

Healthcare & Life Sciences

Financial Services & Banking

HOW I WORK


I care about team health and psychological safety as prerequisites for good work. I try to create clarity where there is ambiguity, surface hard questions early, and make sure the people closest to the problem have a voice. The methods vary, but the intention is the same: leave the organization better equipped than when we started.

Testimonials

“Nedret is a gifted strategist and consummate professional... I could always count on her to earn client trust quickly with her deep insight, obvious skill, and complete reliability. Her incredible ability to dive in and become a subject matter expert and to make sense of chaos is exceptional... She'd be a gift to any organization, and she also happens to be a wonderful human.”

— Morgan St. Laurent, former manager

“Nedret's reputation evolved from a sharp, energetic contributor to a cultural influence and leader that was trusted to interact with any client and work with all levels of the organization. She is insanely curious; this coupled with her high emotional intelligence allow her to connect with people quickly and meaningfully... The most important part of Nedret that will really serve you and your company is her integrity. She will challenge you or anyone for the right reasons, she will make you better in her own never-ending pursuit to make herself better.”

— Kerry Robert, former colleague 

“Nedret is an outstanding professional in Experience Design and Strategy. She possesses exceptional project leadership skills... Nedret's emotional intelligence is also noteworthy, as it enables her to motivate her team... leading to positive outcomes. She forms strong relationships with her colleagues and is highly regarded as someone you want on your team due to her skills and positivity.”

— Steve Brown, former manager