Writing

January, 2024

The Challenges of Applying Inclusive Design in Healthcare

A piece published in Design Museum Magazine, written by Kelsey Werner, Amy Wicks, and me.


November, 2021

How Mad*Pow is Helping To Promote Financial Inclusion

An interview with Orlando Zayas, CEO of Katapult, published in Authority Magazine.


January, 2021

Searching for the Taste of Home

A list of Boston restaurants that transport me to Istanbul.


November, 2019

An Incomplete List of Design Communities in Boston

Over the years I’ve had many conversations with people trying to break into design or find communities of like-mined creatives in Boston. This is a round up of the organizations, Slack teams, Meetups and conferences I often mention.


Applying a User-Centered Taskonomy Approach to a Government Site Redesign

As the lead UX designer on the Mass.gov redesign project, one of the biggest challenges was coming up with a new information architecture for the new site. As the old site had 230,000 unique URL's, we had to take a user-centered and task-driven approach. 

June, 2017


April, 2017

Bringing Public Opinion to the Mass.gov Redesign

As part of the Mass.gov redesign, to stay true to our mission of being constituent-centric, we partnered with AIGA to hold a public design critique. Over 100 people were invited to hear our journey, critique our logo options, and ask questions about the project.

You can also check out the presentation and recap video on my Speaking page. 


January, 2016

Why a UX and Design Audit is a Great Way to Start Your Next Redesign

I explain why a heuristic evaluation is a great way to start your next web redesign. I explain the why and how, and demonstrate using examples from a project deliverable.