City of Somerville

Ensuring you find what you're looking for, and can complete tasks, no matter the department or service.

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My Role

  1. Did user and landscape research to determine new content and page types.
  2. Created new sitemap, based on how users think, and would expect to find information on their city's website. 
  3. Ensured information architecture allows for people to find what they're looking for and complete tasks, as opposed to understand how the city departments are structured.
  4. Led collaborative sketching sessions with stakeholders to layout content on new pages.
  5. Created clickable wireframes, which were used for UX testing.